The Schwaerzler Hotel Neutor is located in the heart of the city center. This hotel is within a three minute walk from the famous Getreidegasse. Other places of interest are a short walk away, including the Hellbrunn Palace, the Mirabell Gardens, the Hohensalzburg Fortress, Mozart's birthplace, and the River Salzach. The Salzburg airport is a short distance away from the Schwaerzler Hotel Neutor, and can be reached by taxi or public transportation. Buses and trains are plentiful, as are bicycle paths. Most places of interest are located within walking distance of the hotel, and sightseeing tours offer shuttle services.

Each of the 89 guest rooms features an en suite bath with hair dryers and complimentary toiletries. The Schwaerzler Hotel Neutor offers rooms with safes, cable television, high-speed Internet, and hypoallergenic bedding. Most rooms are smoke-free.

The four-star Schwaerzler Hotel Neutor is housed in two modern buildings. A meeting area is home to several expositions and concerts, but may also be used by business travelers. Breakfast is served well into the afternoon, and an entire floor is reserved for late risers. There is 24-hour assistance at the front desk and laundry services. A café, bar, and terrace are also available.